Blog

Occasional updates about what I am working on, reading, and thinking about. All thoughts and opinions expressed are my own — not of my employer or anyone else I work with.

• Published: November 9th, 2025

  PX? CX? UX? HCD? IDGAF!

  Calling UX by other names isn't strengthening our field. It weakens shared understanding of the value we bring to every organization.
• Published: November 2nd, 2025

  From child to caregiver

  Exploring the realities of caring for an aging parent and the moment roles reverse in ways no one prepares you for.
• Published: October 26th, 2025

  Designing your career

  Why intentional career planning and self-directed growth matter more than annual reviews.
• Published: October 19th, 2025

  The office dishwasher and visibility of system status

  Sleek design loses its luster when users can’t see what’s happening.
• Published: October 12th, 2025

  Candyland journey mapping

  Taking cues from a child’s board to turn messy and unpredictable user journeys into clear, shareable pictures of real-world complexity.
• Published: October 6th, 2025

  Giving kudos shouldn't be so hard

  Trying to thank a great Starbucks team reveals how broken customer feedback systems can be.
• Published: September 29th, 2025

  Parenting isn’t a KPI. Neither is good design.

  Parenting reminds us that progress often comes from invisible work, and why metrics don’t tell the whole story.
• Published: February 18th, 2023

  11 books I read in 2022

  A summary of all the books I read in 2022.
• Published: June 19th, 2022

  Homeowner headaches and busy schedules

  Thoughts on homeownership, plus a few UX-related links.
• Published: June 5th, 2022

  New opportunities ahead

  Thoughts about starting a new job and why getting to the point is a universal principal.
• Published: May 30th, 2022

  Everyone needs a map

  Thoughts about why you can't dive right into the fun part of a project.
• Published: May 15th, 2022

  Welcome to UX Story Island

  Thoughts on new user research at work and how prototypes tell stories.
• Published: May 8th, 2022

  In service of the who

  Thoughts about character archetypes and relatable, primal problems in storytelling.
• Published: May 1st, 2022

  Screenwriting and UX

  Ended up rewriting this post because I forgot there were so many great nuggets from the new book I am reading!
• Published: April 24th, 2022

  Making up for lost time

  Missed posting last week and late posting this week, but I finished a book and briefly recap.
• Published: April 9th, 2022

  What are Week Notes?

  Week notes will be my chance to collect my thoughts about many different topics that I dabble in for my job as a UX designer.